{"id":57824,"date":"2017-06-01T21:26:33","date_gmt":"2017-06-01T21:26:33","guid":{"rendered":"https:\/\/mk-solutions.com\/?page_id=57824\/"},"modified":"2020-03-31T16:40:45","modified_gmt":"2020-03-31T14:40:45","slug":"support-2","status":"publish","type":"page","link":"https:\/\/www.mksolutions.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p>[vc_section][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;5&#8243; bottom_padding=&#8221;5&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243;][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading subheading=&#8221;On our support pages you can contact us, ask for support or share your ideas about our products.&#8221;]Support[\/vc_custom_heading][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; equal_height=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; border_color=&#8221;color-gyho&#8221; border_style=&#8221;solid&#8221; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1498414922798{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;}&#8221; el_class=&#8221;iconbox&#8221;][vc_icon icon=&#8221;fa fa-chat&#8221; icon_color=&#8221;accent&#8221; size=&#8221;fa-4x&#8221; title=&#8221;Live Chat&#8221;]Connect with us through our new Live Chat. Feel free to ask question about our products, support matters or any other question related to our collaboration.[\/vc_icon][vc_button button_color=&#8221;accent&#8221; radius=&#8221;btn-circle&#8221; css_animation=&#8221;zoom-in&#8221; icon=&#8221;fa fa-comments&#8221; link=&#8221;url:%2Fen%2Fsupport%2Fchat%2F|||&#8221;]Chat[\/vc_button][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; border_color=&#8221;color-gyho&#8221; border_style=&#8221;solid&#8221; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1498414962697{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;}&#8221; el_class=&#8221;iconbox&#8221;][vc_icon icon=&#8221;fa fa-lifesaver&#8221; icon_color=&#8221;accent&#8221; size=&#8221;fa-4x&#8221; title=&#8221;F.A.Q.&#8221;]Frequently asked questions centralized on one page. You may find the answer to your question here.[\/vc_icon][vc_button button_color=&#8221;accent&#8221; radius=&#8221;btn-circle&#8221; css_animation=&#8221;zoom-in&#8221; icon=&#8221;fa fa-question-circle-o&#8221; link=&#8221;url:%2Fen%2Fsupport%2Ffaq%2F|||&#8221;]F.A.Q.[\/vc_button][\/vc_column_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; border_color=&#8221;color-gyho&#8221; border_style=&#8221;solid&#8221; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1498415005137{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;}&#8221; el_class=&#8221;iconbox&#8221;][vc_icon icon=&#8221;fa fa-puzzle&#8221; icon_color=&#8221;accent&#8221; size=&#8221;fa-4x&#8221; title=&#8221;Forum&#8221;]Share ideas for our products and features and discuss them with other members.[\/vc_icon][vc_button button_color=&#8221;accent&#8221; radius=&#8221;btn-circle&#8221; css_animation=&#8221;zoom-in&#8221; icon=&#8221;fa fa-group&#8221; link=&#8221;url:%2Fen%2Fsupport%2Fforum%2F|||&#8221;]Forum[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;5&#8243; bottom_padding=&#8221;5&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; border_color=&#8221;color-gyho&#8221; border_style=&#8221;solid&#8221; shift_y=&#8221;0&#8243; css=&#8221;.vc_custom_1496354481997{border-top-width: 1px !important;}&#8221;][vc_column column_width_use_pixel=&#8221;yes&#8221; align_horizontal=&#8221;align_center&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; border_color=&#8221;color-gyho&#8221; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; width=&#8221;1\/1&#8243; css=&#8221;.vc_custom_1496354431985{border-top-width: 1px !important;}&#8221; column_width_pixel=&#8221;700&#8243;][vc_icon icon=&#8221;fa fa-desktop2&#8243; icon_color=&#8221;accent&#8221; size=&#8221;fa-4x&#8221; text_size=&#8221;h2&#8243; title=&#8221;Teamviewer Support&#8221; link=&#8221;url:%2Fen%2Fsupport%2Fteamviewer-support%2F|title:mehr%20erfahren||&#8221; link_text=&#8221;read more&#8221;]You would like to receive direct support? Just use our Teamviewer support.[\/vc_icon][\/vc_column][\/vc_row][\/vc_section]<\/p>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;5&#8243; bottom_padding=&#8221;5&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243;][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_custom_heading subheading=&#8221;On [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support - mk Solutions<\/title>\n<meta name=\"description\" content=\"Support\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mksolutions.com\/en\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - mk Solutions\" \/>\n<meta property=\"og:description\" content=\"Support\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.mksolutions.com\/en\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"mk Solutions\" \/>\n<meta property=\"article:modified_time\" content=\"2020-03-31T14:40:45+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.mksolutions.com\/en\/support\/\",\"url\":\"https:\/\/www.mksolutions.com\/en\/support\/\",\"name\":\"Support - mk Solutions\",\"isPartOf\":{\"@id\":\"https:\/\/www.mksolutions.com\/en\/#website\"},\"datePublished\":\"2017-06-01T21:26:33+00:00\",\"dateModified\":\"2020-03-31T14:40:45+00:00\",\"description\":\"Support\",\"breadcrumb\":{\"@id\":\"https:\/\/www.mksolutions.com\/en\/support\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.mksolutions.com\/en\/support\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.mksolutions.com\/en\/support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.mksolutions.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.mksolutions.com\/en\/#website\",\"url\":\"https:\/\/www.mksolutions.com\/en\/\",\"name\":\"mk Solutions\",\"description\":\"library automation with smart solutions\",\"publisher\":{\"@id\":\"https:\/\/www.mksolutions.com\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.mksolutions.com\/en\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.mksolutions.com\/en\/#organization\",\"name\":\"mk solution\",\"url\":\"https:\/\/www.mksolutions.com\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.mksolutions.com\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.mksolutions.com\/wp-content\/uploads\/2017\/05\/cropped-mk_solutions_website_icon.png\",\"contentUrl\":\"https:\/\/www.mksolutions.com\/wp-content\/uploads\/2017\/05\/cropped-mk_solutions_website_icon.png\",\"width\":512,\"height\":512,\"caption\":\"mk solution\"},\"image\":{\"@id\":\"https:\/\/www.mksolutions.com\/en\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Support - mk Solutions","description":"Support","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.mksolutions.com\/en\/support\/","og_locale":"en_US","og_type":"article","og_title":"Support - mk Solutions","og_description":"Support","og_url":"https:\/\/www.mksolutions.com\/en\/support\/","og_site_name":"mk Solutions","article_modified_time":"2020-03-31T14:40:45+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.mksolutions.com\/en\/support\/","url":"https:\/\/www.mksolutions.com\/en\/support\/","name":"Support - mk Solutions","isPartOf":{"@id":"https:\/\/www.mksolutions.com\/en\/#website"},"datePublished":"2017-06-01T21:26:33+00:00","dateModified":"2020-03-31T14:40:45+00:00","description":"Support","breadcrumb":{"@id":"https:\/\/www.mksolutions.com\/en\/support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.mksolutions.com\/en\/support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.mksolutions.com\/en\/support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.mksolutions.com\/en\/"},{"@type":"ListItem","position":2,"name":"Support"}]},{"@type":"WebSite","@id":"https:\/\/www.mksolutions.com\/en\/#website","url":"https:\/\/www.mksolutions.com\/en\/","name":"mk Solutions","description":"library automation with smart solutions","publisher":{"@id":"https:\/\/www.mksolutions.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.mksolutions.com\/en\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.mksolutions.com\/en\/#organization","name":"mk solution","url":"https:\/\/www.mksolutions.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.mksolutions.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.mksolutions.com\/wp-content\/uploads\/2017\/05\/cropped-mk_solutions_website_icon.png","contentUrl":"https:\/\/www.mksolutions.com\/wp-content\/uploads\/2017\/05\/cropped-mk_solutions_website_icon.png","width":512,"height":512,"caption":"mk solution"},"image":{"@id":"https:\/\/www.mksolutions.com\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.mksolutions.com\/en\/wp-json\/wp\/v2\/pages\/57824"}],"collection":[{"href":"https:\/\/www.mksolutions.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mksolutions.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mksolutions.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mksolutions.com\/en\/wp-json\/wp\/v2\/comments?post=57824"}],"version-history":[{"count":20,"href":"https:\/\/www.mksolutions.com\/en\/wp-json\/wp\/v2\/pages\/57824\/revisions"}],"predecessor-version":[{"id":62179,"href":"https:\/\/www.mksolutions.com\/en\/wp-json\/wp\/v2\/pages\/57824\/revisions\/62179"}],"wp:attachment":[{"href":"https:\/\/www.mksolutions.com\/en\/wp-json\/wp\/v2\/media?parent=57824"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}